COVID-19/Coronavirus Precautions

Memo from Doug Helman, Executive Director

Updated June 26, 2020

The COVID-19 pandemic made internal restrictions necessary in order to keep the Kendal at Granville community safe.  In our on-going review and monitoring of information being shared by the Centers for Disease Control and Prevention (CDC), World Health Organizations (WHO) and Ohio Governor, while being mindful of regulations issued by the Ohio Department of Health (ODH) and the Centers for Medicare and Medicaid Services (CMS), Kendal at Granville is happy to introduce a Phased Recovery Plan.  The goal of this plan is to provide our residents with renewed access to various services and activities during this time, while also mitigating the risks presented by current environmental/external factors.  Phase One of the Phased Recovery Plan includes:

  • Spaces and Amenities: The following community spaces and amenities have opened, with certain restrictions:  Pool, Computer Room, Archive Room, Bocce Ball Court and Putting Green, joining those spaces previously opened (Arts Studio, Fiber Arts Studio and Woodshop, Fitness Center and Salon).  We are already seeing these areas being utilized in a safe and enjoyable manner.
  • Outdoor Gatherings: With the arrival of summer, we have placed outdoor furniture outside of our Bistro, as well as benches throughout the community.  We understand the importance of socialization and connection and are encouraging residents to gather outside in groups of 9 or less, while following social distancing guidelines.
  • Visitors in Independent Living: Connection with loved ones and the greater community remains important.  We are inviting non-Kendal community members to visit their friends and family members who live independently at Kendal.  These visits are limited to outdoors under the following conditions:  safe social distancing of 6 feet or more; attendees must wear masks; group sizes of no more than 6 participants; and visits should be limited to 2-3 times weekly.  We are encouraging visitors to bring their own lawn furniture and ask that they register at the security checkpoint at the entrance of the community.
  • Visitors in our Health Center: We continue to follow ODH guidelines and Kendal at Granville procedures for visiting residents in Assisted Living and Skilled Nursing.  We ask that families and friends wishing to visit their loved ones in our Health Center inquire with Joee Simpson, Social Services Director, for further details.
  • Exiting and Re-entering Campus: Autonomy and choice are a part of our ethos.  We ask that residents check-in at the security checkpoint when leaving and re-entering the community to assist with any need for contact tracing.  Some guidance has been offered on activities viewed to be higher risk which may limit one’s access to the main community building.
  • Adopt One Household: This new program allows residents to expand their “safe circle” by one Kendal at Granville household through mutual agreement.  This program allows paired households to enter one another’s homes and automobiles and offers the opportunity to expand connection and socialization.

This first phase became fully effective June 15, 2020.  Future phases of the recovery program will be considered and implemented as we continue to follow guidelines as established by the Stay Safe Ohio order, ODH regulations and information from the CMS, as well as our continued monitoring of infection rates and active cases in our community (we are happy to report no in-house acquired cases for residents or employees to date), Licking and Franklin counites and the state of Ohio.  Future phases will be reviewed and shared as they are able to be implemented.

A big thank you for the on-going support of the residents and their families, as well as our employees.  We are in this together and through our efforts can remain safe so that we may continue to, transform the experience of aging.

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Updated May 22, 2020

With the Ohio Department of Health and the DeWine administration instituting, the state’s “Stay Safe Ohio” order reopening selected Ohio businesses, Kendal at Granville decided to reduce some restrictions on some common space amenities. Effective on May 8, 2020, the following areas were opened with restrictions: Arts Studio, Fiber Arts Studio and Woodshop. Residents were asked to limit occupancy to no more than two people at a time and to make sure to wear masks and continue to wash and sanitize hands while keeping proper distance. The Fitness Center was also opened on May 11, 2020, with the following restrictions: the center will be available to residents by appointment only with 30-minute sessions allowed to one resident at a time. The Fitness Center will be open Monday, Wednesday and Thursday from 7:30 a.m. to 12:30 p.m. and 3–5 p.m.; as well as Tuesday and Friday from 7:30 a.m. to 12:30 p.m. To sign up for a time slot in the fitness center, please contact Julie Dement at (740) 321-0548 or email jmdement@kag.kendal.org.  Kendal at Granville’s onsite Hair Salon opened on May 16, 2020. The salon will be open on Wednesdays, Thursdays and Fridays. The salon will be by appointment only, no walk-ins allowed and will only be able to take one resident at a time. At this time, the salon cannot yet accommodate manicures, pedicures and waxing. For an appointment call the salon at (740) 321-0480. On May 16, 2020, the resident security pass program was modified to have all security pass requests called into a dedicated request hotline. The hotline number is (740) 321-0531. Pass requests are asked to be with a minimum of 24 hours-notice. On May 22, 2020, the computer room and archives room have been opened to residents with restrictions. Restrictions will be posted outside of the rooms.

Outdoor Visitation: With the weather getting nicer, many have been requesting outdoor visits with family members or close friends. A couple of minor points of clarification regarding outdoor visits with friends or family.

  • First, strict visiting guidelines remain in effect for Assisted Living and Skilled Nursing (the Health Center). Visits with residents in these areas are limited to window or virtual (Zoom) conversation only.
  • Second, you do not need to notify the security pass hotline if you are having items delivered by a family member or friend — this would be a simple drop-off and go.

We ask that the security pass hotline, (740) 321-0531, be utilized in advance of an off-campus visitor who is intending to sit outdoors with you for an extended visit. Outdoor visits should follow safe social distancing guidelines and have 6 or fewer participants. We also request that visits be limited to 1 hour and that all attendees wear masks at this time; all other security measures and restrictions are still enforced.

Kendal at Granville has also established a toll-free Hot Line for Covid-19 information and the ability to leave questions on its voice mail. The Hot Line phone number is (740) 321-0524.

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Updated March 30, 2020

The priority of Kendal at Granville is the health and wellness of individuals we serve and the staff who serves them.  As a result, Kendal at Granville is adhering to guidance from the DeWine Administration and state and federal health authority guidance on visitor restrictions. Should a visitor be permitted, each must complete a basic health screening, including a temperature check, and we will keep a log of all visitors who enter our community. Thank you for your partnership in making the safety of our residents the first priority.

We have implemented the guidance provided for restricting visitors in our health center and assisted living areas, which is that no visitors shall be permitted to visit until further notice.  We will be arranging video conferencing options to family members as needed.  Immediate family members will be permitted to visit loved ones when there are extenuating circumstances.

Please know that additional precautionary measures are being taken until further notice:

  • We are providing delivery service for all meals until further notice.
  • All exterior doors to the apartment and community buildings will remain locked.  All residents and workers (except those employees working in assisted living, skilled nursing or therapy) must enter the entrance of the main lobby between the hours of 8am-7pm to be screened for illness prior to accessing the community areas.  We will have a daily identifier indicating that you are safe to travel through the community building.
  • A secured checkpoint has been established at the intersection of Founders and Kendal Drive.  This checkpoint will assist in directing drivers as appropriate.
  • Refrain from handshaking, hugging and practice what is called social distancing which is remaining 6 feet from the resident and others.
  • All programs (educational, entertainment, lifelong learning, bridge groups, church services, Great Decisions, etc.) are canceled.
  • All non-essential visitors are highly discouraged, including family members. Exceptions should only be made for private caregivers, hospice workers, and families who are delivering household goods or escorting a resident to a doctor’s appointment offsite. Families who are delivering household goods will be permitted to deliver items to the doorstep only, entrance to residence is restricted to caregivers only. Any authorized visitor must complete a health screening assessment as directed at the secured checkpoint.
  • Guest room reservations have been canceled.
  • All outgoing trips are canceled, except scheduled medical transportation.

Further Instruction for Independent Living Residents and Kendal at Granville Staff

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Stay home if you are not feeling well.
  • There are asymptomatic carriers of this virus (people who have the virus but do not show signs or symptoms). Social distancing should be practiced as much as possible.  Try to avoid public settings with large amounts of people.  When in a public setting, the recommended distance from others is 6 feet.
  • Restrict travel as much as possible and avoid travel to areas known to have active cases of COVID-19. Please disclose any plans to travel internationally or domestically. Please know that those traveling to areas of outbreak internationally or domestically may be quarantined to their residence for 14 days after returning from their trip and potential exposure.   Please refer to https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html for updated travel information from the CDC advisory page.
  • We would strongly recommend that you stock up on supplies you will need to keep yourself safe. This includes non-perishable food.
  • Please cancel all non-essential visitors until further notice. State officials continue to use the phrase “non-essential”.  When thinking about visitors, social gatherings, or traveling somewhere off campus, please ask yourself if that is essential for your health and wellbeing.  If the answer is “yes”, then ask yourself if there are other means to accomplish the task.  If the answer is “no”, then don’t risk doing it.
  • Kendal is currently working with an internal ordering system to help residents obtain necessary groceries and other household essentials. There are also local grocery delivery options available.
  • Some may think that the preventative steps we are implementing is an overreach.  Some may think that the steps we are taking are needed and appreciated.  Others may think that we are not yet doing enough.  All I can tell you is that we are listening to a lot of voices right now and the tenor is very serious.  We really need to take personal responsibility to do our very best to ensure the safety and wellbeing of all our community members.
  • Kendal at Granville has also established a toll-free Hot Line for Covid-19 information and the ability to leave questions on its voice mail. The Hot Line phone number is (740) 321-0524.

We will make sure to communicate any updates as they occur.  Thank you in advance for your patience, support and cooperation in these efforts.

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Updated March 17, 2020

The priority of Kendal at Granville is the health and wellness of individuals we serve and the staff who serves them.  As a result, Kendal at Granville is adhering to guidance from the DeWine Administration and state and federal health authority guidance on visitor restrictions. Should a visitor be permitted, each must complete a basic health screening, including a temperature check, and we will keep a log of all visitors who enter our community. Thank you for your partnership in making the safety of our residents the first priority.

We have implemented the guidance provided for restricting visitors in our health center and assisted living areas, which is that no visitors shall be permitted to visit until further notice.  We will be arranging video conferencing options to family members as needed.  Immediate family members will be permitted to visit loved ones when there are extenuating circumstances.

Please know that additional precautionary measures are being taken until further notice:

  • Evening dining hours in the main dining area are being changed to 4pm-6pm. The Governor issued an executive order to shut down restaurants and bars to carryout and delivery only effective at 9pm on March 15.  As such, we are now offering carryout options only for all meals.  We will continue to provide meal delivery to those who are battling illness.
  • All exterior doors to the apartment and community buildings will remain locked.  All residents and workers (except those employees working in assisted living, skilled nursing or therapy) must enter the entrance of the main lobby between the hours of 8am-8pm to be screened for illness prior to accessing the community areas.  We will have a daily identifier indicating that you are safe to travel through the community building.
  • A secured checkpoint has been established at the intersection of Founders and Kendal Drive between 6am-10pm.  This checkpoint will assist in directing drivers as appropriate.
  • Refrain from handshaking, hugging and practice what is called social distancing which is remaining 6 feet from the resident and others.
  • All programs (educational, entertainment, lifelong learning, bridge groups, church services, Great Decisions, etc.) are canceled.
  • All non-essential visitors are highly discouraged, including family members. Exceptions should only be made for private caregivers, hospice workers, and families who are delivering household goods or escorting a resident to a doctor’s appointment offsite.
  • Visitors have restrictions currently. Those visitors having a loved one residing in an apartment, cottage or villa are highly discouraged from visiting; in the event that there is an authorized visitor, they must be checking-in for a health screening in the main lobby prior to visiting their loved one.
  • Those visitors traveling in from areas known to have active Coronavirus cases are restricted.
  • Guest room reservations have been canceled.
  • All outgoing trips are canceled, except scheduled medical transportation.
  • Dining facilities are open to residents and employees only.

Further Instruction for Independent Living Residents and Kendal at Granville Staff

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. Please either wash your hands or use hand sanitizer before entering the dining areas.
  • Stay home if you are not feeling well.
  • There are asymptomatic carriers of this virus (people who have the virus but do not show signs or symptoms). Social distancing should be practiced as much as possible.  Try to avoid public settings with large amounts of people.  When in a public setting, the recommended distance from others is 6 feet.
  • Restrict travel as much as possible and avoid travel to areas known to have active cases of COVID-19. Please disclose any plans to travel internationally or domestically. Please know that those traveling to areas of outbreak internationally or domestically may be quarantined to their residence for 14 days after returning from their trip and potential exposure.   Please refer to https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html for updated travel information from the CDC advisory page.
  • We would strongly recommend that you stock up on supplies you will need to keep yourself safe. This includes non-perishable food items should this escalate to the point in which we are shutting down dining areas and relying on tray service for lunch and/or dinner. In that scenario, a communal breakfast experience would also be eliminated for the time being so make sure you are prepared.
  • Please cancel all non-essential visitors until further notice. State officials continue to use the phrase “non-essential”.  When thinking about visitors, social gatherings, or traveling somewhere off campus, please ask yourself if that is essential for your health and wellbeing.  If the answer is “yes”, then ask yourself if there are other means to accomplish the task.  If the answer is “no”, then don’t risk doing it.
  • Kendal is currently working on an internal ordering system to help residents obtain necessary groceries and other household essentials.
  • We are still working through how best to manage the daily wellness assessments that are occurring in the main lobby.  Thanks to all for your ongoing patience and cooperation as we adjust to this new process.
  • Some may think that the preventative steps we are implementing is an overreach.  Some may think that the steps we are taking are needed and appreciated.  Others may think that we are not yet doing enough.  All I can tell you is that we are listening to a lot of voices right now and the tenor is very serious.  We really need to take personal responsibility to do our very best to ensure the safety and wellbeing of all our community members.

 We will make sure to communicate any updates as they occur.  Thank you in advance for your patience, support and cooperation in these efforts.

===================================

Memo from Doug Helman, Executive Director

March 13, 2020

The priority of Kendal at Granville is the health and wellness of individuals we serve and the staff who serves them. As a result, Kendal at Granville is adhering to guidance from the DeWine Administration and state and federal health authority guidance on visitor restrictions. Should a visitor be permitted, each must complete a basic health screening, including a temperature check, and we will keep a log of all visitors who enter our community. Thank you for your partnership in making the safety of our residents the first priority.

We have implemented the guidance provided for restricting visitors in our health center and assisted living areas, which is that no visitors shall be permitted to visit until further notice. We will be arranging video conferencing options to family members as needed. Immediate family members will be permitted to visit loved ones when there are extenuating circumstances.

Please know that additional precautionary measures are being taken until further notice:

  • Evening dining hours in the main dining area are being changed to 4 p.m. to 6 p.m. effective Saturday, March 14
  • All exterior doors to the apartment and community buildings will remain locked. All residents and workers (except those employees working in assisted living, skilled nursing or therapy) must enter the entrance of the main lobby between the hours of 8am-8pm to be screened for illness prior to accessing the community areas. We will have a daily identifier indicating that you are safe to travel through the community building.
  • Within the next 48 hours, we intend to have a checkpoint at the intersection of Founders and Kendal Drive between 6am-10pm. This checkpoint will assist in directing drivers as appropriate.
  • Refrain from handshaking, hugging and practice what is called social distancing which is remaining 6 feet from the resident and others.
  • All programs (educational, entertainment, lifelong learning, bridge groups, church services, Great Decisions, etc.) are canceled.
  • All non-essential visitors are highly discouraged, including family members. Exceptions should only be made for private caregivers, hospice workers, and families who are escorting a resident to a doctor’s appointment outside of the building.
  • Visitors have restrictions currently. Those visitors having a loved one residing in an apartment, cottage or villa are highly discouraged from visiting; in the event that there is an authorized visitor, they must be checking-in for a health screening in the main lobby prior to visiting their loved one.
  • Those traveling in from areas known to have active Coronavirus cases are restricted.
  • Guest room reservations have been canceled.
  • All outgoing trips are canceled, except scheduled medical transportation.
  • Dining facilities are open to residents and employees only.

Further Instruction for Independent Living Residents and Kendal at Granville staff:

  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available. Please either wash your hands or use hand sanitizer before entering the dining areas.
  • Stay home if you are not feeling well.
  • There are asymptomatic carriers of this virus (people who have the virus but do not show signs or symptoms). Social distancing should be practiced as much as possible. Try to avoid public settings with large amounts of people. When in a public setting, the recommended distance from others is 6 feet.
  • If you utilize the service of a private caregiver, please share a copy of this notice with them. You can email me (dhelman@kag.kendal.org) or Sandy Yeakley (syeakley@kag.kendal.org) if you would like an electronic copy of this memo.
  • Restrict travel as much as possible and avoid travel to areas known to have active cases of COVID-19. Please disclose any plans to travel internationally or domestically. Please know that those traveling to areas of outbreak internationally or domestically may be quarantined to their residence for 14 days after returning from their trip and potential exposure. Please refer to https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html for updated travel information from the CDC advisory page.
  • We would strongly recommend that you stock up on supplies you will need to keep yourself safe. This includes non-perishable food items should this escalate to the point in which we are shutting down dining areas and relying on tray service for lunch and/or dinner. In that scenario, a communal breakfast experience would also be eliminated for the time being so make sure you are prepared.
  • Please cancel all non-essential visitors until further notice.

We will make sure to communicate any updates as they occur. Thank you in advance for your patience, support and cooperation in these efforts.